Ye55 Privacy Policy — How We Protect Your Information
This Privacy Policy explains how ye55 collects, uses, stores, and protects the personal information of users accessing our platform in Malaysia. Please read it carefully before using our services.
What Information We Collect
Ye55 collects various types of information when you register, use or interact with our platform. This collection is done transparently and is aimed at enhancing your experience and ensuring account security.
Full name, email address, phone number, date of birth and encrypted password collected at registration. This information is required to verify your identity.
Device type, operating system, browser version, IP address and language settings. This data helps us optimise the platform display for your device.
Transaction details in MYR, payment methods used (FPX, TNG, Maybank), and deposit/withdrawal history. Full account numbers are not stored in our system.
Pages visited, games played, session duration, login frequency and account setting preferences. This data is used to improve the user experience.
Small data files stored on your device to maintain your login session, save language preferences and assist with aggregated platform usage analytics.
Geographic region based on IP address to ensure services are delivered only to eligible users in Malaysia.
How Your Information Is Used
Ye55 uses collected information solely for legitimate purposes directly related to delivering platform services. We do not use your data for unrelated purposes without your consent.
Primary Purposes of Data Use
- Verifying user identity during registration and login
- Securely processing deposit and withdrawal transactions in MYR
- Providing accurate and responsive customer support
- Detecting and preventing fraud, multi-account usage and unlawful activity
- Optimising platform display across various devices including smartphones
- Sending important notifications related to your account and transactions
- Meeting legal compliance requirements applicable in Malaysia
Cookies & How We Use Them
Cookies are small text files automatically stored on your browser when you visit the ye55 platform. They help us identify your session and deliver a smoother experience without requiring you to log in repeatedly.
Types of Cookies We Use
- Session cookies: Active only while you are browsing the platform; deleted when the browser is closed
- Preference cookies: Saving your language preference and display settings
- Analytics cookies: Collecting aggregated usage data for platform improvements
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features of the ye55 platform.
Data Storage, Security & Sharing
Your Data Security
All data stored by ye55 is protected with SSL encryption and appropriate technical security measures. Passwords are stored in an irreversible hashed format. Our servers are configured with strict access controls to prevent unauthorised access.
Retention Period
Account information is retained for as long as your account remains active. Following account closure, certain data may be kept for a period prescribed by Malaysian law for audit and regulatory compliance purposes. Data that is no longer required will be securely deleted.
Third-Party Sharing
Ye55 does not sell or rent your personal data to any third party for marketing purposes. Data is only shared when required by law, to process payments through authorised processors, or to prevent fraud in coordination with relevant authorities.
Payment Processors
Transaction details in MYR are shared with approved payment processors (such as FPX and TNG providers) solely to complete transactions. These processors are bound by their own privacy policies and may not use your data for any other purpose.
Your Rights as a ye55 User
As a ye55 platform user based in Malaysia, you have certain rights over your personal data under the Personal Data Protection Act 2010 (PDPA).
- Right of Access
- You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
- Right to Rectification
- If you find that your information is inaccurate or outdated, you can request a correction through the account settings section or by contacting ye55 support.
- Right to Erasure
- You may request account closure and deletion of your data, subject to data retention requirements mandated under Malaysian law.
- Right to Restrict Processing
- In certain circumstances, you have the right to request that we restrict the processing of your data while any dispute is being resolved.
Policy Changes & How to Contact Us
Changes to This Privacy Policy
Ye55 reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any significant changes via in-platform notifications or email. The latest effective date will always be displayed at the top of this document. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Contact Our Privacy Team
If you have any questions, concerns or requests regarding your data privacy on the ye55 platform, please reach out to us via:
- Email: [email protected]
- FAQ page: ye55 Frequently Asked Questions for general enquiries
- Your account: Settings > Privacy section after log in
We are committed to responding to all privacy-related enquiries within a reasonable timeframe. For more information on how we manage the platform overall, please refer to Terms & Conditions us.
Know Your Rights, Enjoy the Platform with Confidence
Ye55 keeps your data protected so you can focus on your entertainment experience without worry. Register or log in to start playing.